Refund Policy

At IPTV Starter, we want you to be completely satisfied with our service. Therefore, we offer a clear and fair refund policy.

1. Satisfaction Guarantee

We offer a 7-day money-back guarantee for all plans. If you are not satisfied with the service during the first 7 days from activation, we will refund 100% of the amount paid, no questions asked.

2. Refund Conditions

To request a refund, the following conditions must be met:

• The request must be made within 7 calendar days from the date of service activation
• It is the first refund request associated with your account
• None of our terms of service have been violated
• The refund will be processed by the same payment method used in the purchase

3. How to Request a Refund

To request a refund, follow these steps:

1. Contact our support team via WhatsApp, email, or our contact page
2. Provide your username or registration email
3. Specify the reason for the request (optional but appreciated)
4. Our team will process your request within 24-48 business hours

4. Refund Timelines

Once the refund is approved:

• PayPal: 1-3 business days
• Credit/Debit Card: 5-10 business days (depends on the banking institution)
• Bank Transfer: 3-5 business days
• Cryptocurrencies: 1-2 business days

5. Non-Refundable Cases

Refunds will not be granted in the following cases:

• Requests made after the 7-day period
• Accounts suspended for violation of the terms of service
• Duplicate refund requests from the same user
• Connection problems attributable to the user's internet provider

6. Renewals

Our subscriptions DO NOT renew automatically. No charges will be made without your explicit consent. When your plan expires, you will receive a reminder to renew manually if you wish.

7. Contact

If you have any questions about our refund policy, do not hesitate to contact us. Our support team is available 24/7 to assist you.